How Our Advanced CO2 & Hybrid Laser Treatments Work

For decades, fractional CO2 lasers have been the undisputed gold standard for treating deep wrinkles, severe age spots, acne scars, and uneven texture. However, the dramatic results traditionally came at a cost: significant thermal damage to the surrounding skin and considerable, uncomfortable downtime.

That changes today. Powered by the revolutionary Helix platform, we can now harness the power of CO2 resurfacing with unprecedented precision and pair it with advanced non-ablative technology. Instead of a rigid, one-size-fits-all approach, the Helix uses dual wavelengths to target both the surface and the deep layers of your skin exactly how you need it:

  • CoolPeel® (Advanced Superficial CO2): To achieve a "lunchtime" resurfacing, CoolPeel safely and comfortably delivers extremely short pulses of high-energy CO2. By exclusively targeting the superficial layer of skin tissue, it removes damaged skin and reveals a radiant, youthful complexion—all without the lingering heat that causes long recovery periods.

  • Sultra (Deep Non-Ablative Energy): For deep collagen stimulation without surface peeling, the machine switches to a 1570nm non-ablative wavelength. This energy bypasses the outer layer of the skin entirely, delivering controlled heat deep into the dermis to trigger profound collagen and elastin production with virtually zero surface downtime.

  • Helix FUSION (True Hybrid Resurfacing): For maximum results, the machine fires both the ablative CO2 (CoolPeel) and non-ablative (Sultra) energies sequentially in a single, customized pass. This dual-action approach vaporizes superficial sun damage and texture while simultaneously heating the deep tissue for structural lift—delivering dramatic, comprehensive rejuvenation with a fraction of the healing time of older CO2 lasers.

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The New Age Difference: Why Your Provider Matters

Advanced laser therapies like CO2 are medical procedures, not standard spa services. While many providers in Ottawa operate in isolation, New Age Medical Aesthetics operates under the direct leadership of Dr. Ian MacArthur, a Board Certified Plastic Surgeon.

The Surgeon-Directed Advantage: This is not just about oversight; it is about a fundamental difference in the standard of care. Dr. MacArthur’s extensive surgical training informs every protocol in our clinic. Our certified medical aestheticians possess a depth of anatomical knowledge and clinical training that goes far beyond basic certification.

By choosing a surgeon-directed practice, you are choosing:

  • Higher Safety Protocols: We adhere to rigorous medical standards for patient safety and technology calibration that exceed those of typical medi-spas.

  • Clinical Precision: Our team understands complex skin anatomy and laser physics, ensuring your CoolPeel® treatment aggressively targets damage while strictly protecting the health of your skin.

  • Superior Outcomes: Enjoy the peace of mind that comes with knowing your skin is in the hands of true medical aesthetic experts.

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How do the Helix laser treatments (CoolPeel®, Sultra, and FUSION) actually work?

The secret to the Helix platform is its ability to use two completely different laser wavelengths, either separately or together:

  • CoolPeel® (Ablative CO2): Delivers highly concentrated CO2 energy in extremely short bursts. This exclusive technology physically removes the damaged superficial layers of skin without transferring lingering heat to the surrounding tissue, giving you immediate aesthetic improvements with minimal downtime.

  • Sultra (Non-Ablative): Uses a 1570nm wavelength that safely bypasses the surface of your skin entirely. It creates controlled thermal zones deep within the dermis to stimulate massive collagen and elastin production without causing surface peeling.

  • FUSION (Hybrid): Combines both the CoolPeel and Sultra technologies in a single pass. It vaporizes surface damage while simultaneously heating the deep tissue, delivering the most dramatic, multi-layered skin remodeling available.

Helix Platform vs. Traditional CO2: What is the difference?

Traditional CO2 lasers require aggressive heat, localized anesthesia, and often 1 to 2 weeks of intense social downtime (including severe redness, swelling, and oozing). The Helix platform changes the game. By offering a customizable mix of superficial ablation (CoolPeel) and deep, heat-based remodeling (Sultra), you no longer have to endure surgical-level recovery times. You can achieve similar, cumulative, gold-standard results with far more comfort and virtually zero major disruption to your life.

Am I a good candidate for these laser treatments?

If you are looking to reduce the appearance of fine lines, sun damage, and enlarged pores while significantly improving your overall skin texture, you are an excellent candidate. Because the Helix platform is fully customizable, we have a solution for almost everyone:

  • Need zero downtime? Sultra is ideal.

  • Want a quick glow-up with a day or two of redness? Choose CoolPeel®.

  • Ready for a total skin reset with a few days of manageable recovery? FUSION is your answer. During your consultation at our Ottawa clinic, our medical aesthetic experts will evaluate your skin type to ensure the safest and most effective option for you.

How long does a laser resurfacing treatment take?

The treatment is incredibly fast and efficient. A full-face CoolPeel® or Sultra treatment typically takes only 15 to 30 minutes. A combined FUSION treatment may take slightly longer, but you will still be in and out of the clinic in under an hour.

Do these treatments hurt? Is numbing required?

Helix treatments are highly tolerable. Because the CoolPeel® energy pulses are so short and Sultra targets beneath the surface, intense pain is avoided. To ensure your absolute comfort—especially for the deeper FUSION treatments—we apply a medical-grade topical numbing cream prior to your session.

What is the recovery time? When can I wear makeup?

One of the greatest benefits of the Helix platform is that you dictate your downtime:

  • Sultra: Virtually zero downtime. You can resume normal activities and apply makeup immediately.

  • CoolPeel®: Expect your skin to look and feel like a mild sunburn for a day or two, followed by a dry, sandpaper-like texture as damaged cells shed. Mineral makeup can typically be applied after 24 to 48 hours.

  • FUSION: Because this is our most powerful hybrid treatment, expect 3 to 5 days of redness, mild swelling, and flaking. Makeup can usually be applied after 48 to 72 hours, depending on the depth of your customized treatment.

How many sessions will I need?

While you will see noticeable brightening and smoothing after a single session, we typically recommend a series of 3 treatments spaced 4 to 6 weeks apart for optimal, long-lasting collagen stimulation and texture refinement, regardless of which modality you choose.

Why is CO2 laser skin resurfacing considered the "gold standard" in anti-aging?

For decades, CO2 laser skin resurfacing has been the industry’s most powerful tool for dramatic skin transformation. It works by removing the damaged outer layers of skin while stimulating massive collagen production underneath. The Helix platform elevates this gold standard by adding non-ablative technology to the mix, allowing us to harness the smoothing and tightening benefits of CO2 without the severe thermal damage or weeks-long recovery.

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Can the Helix platform treat acne scars?

Yes. Because our platform utilizes both fractional CO2 (CoolPeel) and deep-heating non-ablative energy (Sultra), it is exceptionally effective at breaking up scar tissue. For acne scars, we highly recommend the FUSION treatment. By ablating the superficial layers and stimulating deep collagen remodeling simultaneously, it actively reduces the depth and appearance of rolling, boxcar, and icepick scars, leaving you with a more even, refined complexion.

How much does CoolPeel® CO2 laser skin resurfacing cost in Ottawa?

The cost of your treatment depends on the size of the area being treated (face, neck, or chest) and whether you are purchasing a single session or a customized treatment package.

A single treatment starts at $900 + HST. However, nearly all our Ottawa patients opt for our comprehensive treatment package to ensure the best possible outcome. You can receive a full series of 3 CoolPeel sessions for $2,500 + HST—a full series is recommended for optimal results.

Can I combine CoolPeel® with other treatments like Morpheus8?

Absolutely—in fact, we highly recommend it! Combining advanced RadioFrequency Microneedling (like Morpheus8) with CoolPeel® CO2 laser skin resurfacing is often referred to in the medical aesthetic industry as the "Ultimate Duo." Morpheus8 targets the deep tissue to lift and tighten, while CoolPeel resurfaces the superficial layers to erase wrinkles and sun damage. Together, they provide total, multi-layered facial rejuvenation in a single appointment.

Is CO2 safe for dark skin tones?

Traditional, fully ablative CO2 lasers carry a high risk of hyperpigmentation for darker skin types. However, the Helix platform is significantly safer and more versatile. Sultra (non-ablative) is generally safe for all skin types, and CoolPeel® delivers extremely short, precise pulses of energy without lingering heat. During your consultation, our expert providers will assess your Fitzpatrick skin type to carefully select the exact modality and settings that are safest for you.

How long do the results of a Helix laser treatment last?

The results are long-lasting because the treatment fundamentally alters the cellular structure of your skin by stimulating your body's own collagen production. While you will notice a beautiful glow within a week, your skin will continue to improve for 3 to 6 months. With a proper medical-grade skincare routine and daily SPF, your smoother, younger-looking skin can last for years.

Can CO2 laser skin resurfacing treat wrinkles under the eyes?

Yes. The skin around the eyes is incredibly delicate and often the first place to show fine lines, "crow's feet," and crepey texture. The precision of the Helix platform allows our skilled providers to safely adjust the laser's settings to treat the sensitive periocular (under-eye) area, tightening the skin and smoothing away fine lines without the need for surgery.

What is the aftercare for these laser treatments?

Because the Helix platform eliminates the severe oozing and peeling associated with older lasers, your aftercare is incredibly simple. For CoolPeel and FUSION, you will need to keep your skin hydrated with a gentle, medical-grade moisturizer and avoid active ingredients like Retinol, Vitamin C, and exfoliating acids for about a week. Strict sun avoidance and daily SPF are mandatory to protect your fresh, newly resurfaced skin.

Does CO2 laser skin resurfacing remove dark spots and sun damage?

Yes. Sun damage, age spots, and uneven pigmentation live in the superficial layers of the skin. By gently and precisely vaporizing these damaged top layers with our ablative settings, the laser forces your body to replace the hyperpigmented tissue with fresh, healthy, and evenly toned skin. It is one of the most effective ways to "reset" a sun-damaged complexion.

Your CO2 Laser Treatment

Our Medical Aesthetician will review available treatment options with you and help develop a plan to best fit your goals.

If you are interested in learning more about your CO2 Laser treatment, please get in touch with New Age Medical Aesthetics and Plastic Surgery at (613) 595-1880, our Patient Coordinators are happy to help you.

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At New Age, our goal is one of empowerment.

The trust and confidence of our patients allows us to deliver transformational, world-class results. We strive to create a culture of warmth and belonging, with a commitment to surgical and aesthetic excellence that is unsurpassed.
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